Reference

Terms and Conditions at kn601

These terms govern every aspect of your relationship with kn601 — from how your account is created and verified to how withdrawals are processed and disputes are handled.

Account EligibilityDeposit and Withdrawal RulesAccount Suspension PolicyDispute ResolutionData Retention
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kn601 Terms and Conditions at kn601
REACH US DIRECTLY

How to Contact Us About These Terms

If any clause in these terms is unclear or you believe your account has been affected by an incorrect application of our policy, reach out through any of the channels below.

Live Chat Start a live chat session from any page on kn601.com. Our agents are available around the clock and can pull up your account record, clarify specific term clauses, and escalate your query to a compliance officer when needed.
Email Support Send a detailed written query to our support inbox. Email is the recommended channel for formal disputes, requests to amend account data, or written confirmation of a policy decision. We aim to respond within 24 hours.
Help Centre Our Help Centre at kn601.com contains the full annotated text of these terms alongside plain-language summaries for each major clause, so you can find the specific section relevant to your concern before contacting support.
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We take the security and accuracy of your account data seriously. Here is a concrete breakdown of how we handle the data you share with us, how long we keep it, and…

Data We Collect

We collect the name, email, phone number and payment identifiers you provide at registration. Transaction records — including UPI, Paytm and PhonePe references — are logged against your account for audit and dispute purposes and retained for the period required by applicable law.

Cookie Policy

kn601.com uses session cookies for authentication and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser at any time. Declining analytics cookies does not affect your ability to log in or transact.

Account Security

Passwords are stored as salted hashes; we never hold your password in plain text. Two-factor authentication is available and strongly encouraged. If we detect unusual login activity on your account, we will lock access and notify you by email before restoring it.

Data Retention

Account and transaction data is retained for a minimum of five years from last account activity or as required by the jurisdiction in which your account is held. After that period, personal identifiers are anonymised unless an ongoing dispute requires us to keep them.

Your Right to Request Changes

You may request a copy of all data held against your account, ask us to correct inaccurate records, or request deletion of non-essential data by emailing our compliance desk. We will acknowledge your request within 48 hours and fulfil it within the period set by applicable law.

Compliance Contact

Our dedicated compliance officer handles all formal data requests, term dispute escalations, and account-closure appeals. Reach the compliance desk directly via the email address listed in the Help Centre under Account and Legal; responses are prioritised within one business day.

Frequently Asked Questions About Our Terms

These answers address the questions we hear most often about how our terms work in practice, what rights you hold as an account holder, and how to act if something feels wrong.

Yes, these terms apply to every account created on kn601.com. Access is available where local law permits, and by creating an account you confirm that using this platform is lawful in your location. If your local law changes, your continued use constitutes ongoing acceptance.

We can update terms at any time, but we will send a notice to your registered email address before material changes take effect. Minor clarifications may be published without prior notice. The version date at the top of the terms page always reflects the current revision.

Depending on severity, we may issue a warning, temporarily suspend your account, or permanently close it. You will receive an email explaining which clause was breached and what steps, if any, you can take to appeal the decision through our compliance desk.

Email our compliance desk from the address registered to your account, stating that you are making a data access request. We will acknowledge within 48 hours and deliver a structured file of your account and transaction records within the timeframe required by applicable law.

We store only the transaction reference identifiers returned by UPI, Paytm and PhonePe — not your bank credentials or card numbers. Full payment credentials are processed and held by the respective payment provider under their own security standards, not by us.

Contact our compliance desk by email with your account ID, the date of the decision, and a clear description of why you believe a term was applied incorrectly. We treat all formal disputes as priority cases and aim to provide a written resolution within five business days.

These terms are governed by the laws applicable to the jurisdiction in which your account is registered. Where access depends on local law, the laws of that territory take precedence. Any dispute not resolved through our internal process may be referred to the competent courts of that jurisdiction.

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