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How kn601 Handles Your Personal Data

At kn601, we take seriously how your personal data is collected, stored and used when you open an account or interact with our platform.

Data TransparencyAccount SecurityYour Access RightsRetention PolicyContact & Requests
kn601 How kn601 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Privacy Team

Email Privacy Request Send a written data request, deletion query or correction notice to our privacy team at [email protected]. We aim to respond within five working days and confirm receipt within 24 hours of your message arriving.
Live Chat Support Our support agents are available through the live chat widget on kn601.com. For privacy matters, select the Account & Privacy category so your query reaches the right team without being re-routed.
Formal Written Notice For formal data subject access requests or objection notices, use the secure contact form under My Account on kn601.com. We log the date of receipt and process requests in the order they arrive.
HOW WE PROTECT YOUR DATA

Our Data Handling and Account Security Practices

kn601 applies layered security measures across every part of your account, from the moment you enter your UPI detail to the point a withdrawal clears to your PhonePe wallet.

Encrypted Data Storage

All personal and payment data is stored with AES-256 encryption at rest. Your UPI handle, Paytm reference and PhonePe number are never stored as plain text, and access is restricted to authorised systems only.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser at any time; opting out of analytics cookies does not affect account functionality.

Account Access Logs

Every login to your kn601 account is timestamped and linked to the device used. You can review recent access events from the Security section of My Account and flag any session you do not recognise.

Data Retention Schedule

We keep account records for as long as your account is active and for a legally required period after closure. Transaction logs tied to UPI and Paytm payments are retained for audit purposes; all other data is deleted on schedule.

Third-Party Data Sharing

We share data only with payment processors such as UPI networks, Paytm and PhonePe where it is necessary to complete a transaction. No personal data is passed to advertising networks or unrelated commercial partners.

Requesting Changes to Your Data

You can request a copy of the personal data we hold, ask for corrections, or request deletion by contacting [email protected]. We will confirm the action taken within ten working days of receiving a valid request.

Frequently Asked Questions About Our Privacy Policy

The questions below address what we hear most from account holders about how kn601 manages personal data. If your question is not covered here, our privacy team is reachable via email or live chat as described above.

We collect your name, email address, phone number and any payment identifiers you provide — such as your UPI handle or Paytm number. We also log device type, IP address and session activity to protect your account from unauthorised access.

Yes. Send a data subject access request to [email protected] from your registered email address. We will compile and deliver your data within ten working days of verifying your identity through our standard account checks.

Your UPI, Paytm and PhonePe details are shared only with the payment processors needed to complete your deposit or withdrawal. We do not pass payment identifiers to advertisers, data brokers or any unrelated commercial partner.

We retain transaction records and identity documents for the period required under applicable financial regulations after account closure. Non-transactional data, such as browsing and session logs, is deleted sooner on a scheduled basis.

Email [email protected] with your registered account email, the specific data you want corrected or removed, and a brief reason. We confirm receipt within 24 hours and complete the action within ten working days where legally permitted.

We use session cookies to keep you logged in and analytics cookies to improve the site. Analytics cookies can be disabled from your browser settings at any time without affecting your ability to access your account or make deposits.

Contact our privacy team at [email protected] or through the Account & Privacy category in live chat. If you are not satisfied with our response, you may escalate the matter to the relevant data protection authority in your jurisdiction.